DIGITAL PRODUCTS

How are digital products delivered?

Digital products are delivered instantly to your email and your account. You’ll also receive a confirmation page with secure download links.

Can I print or customize my downloads?

Yes—your purchases may be printed or used digitally for personal use only.


Yes—your purchases may be printed or used digitally for personal use only.

Commercial use, resale, reproduction, or public distribution is not permitted.



Are digital products refundable?

Because digital files are delivered instantly and cannot be returned, all digital sales are final.

Do you offer commercial license for digital products?

Commercial use, resale, reproduction, or public distribution is not permitted.

SUPPLEMENTS & PHYSICAL ITEMS

Where do physical items ship from?

All physical Ritual items—including creamer, coffee, and wellness products—ship from our U.S. fulfillment partners for fast, reliable delivery.

When will my order ship?

Most physical items ship within 3–5 business days. You will receive tracking once the order is on its way.

Are supplements returnable?


Due to the nature of ingestible wellness products, all supplement sales are final unless damaged. We cannot accept opened or used products under any circumstances.

DELIVERY & SHIPPING

Where do you ship?

We currently ship throughout the United States. International shipping options will open soon.

How long does delivery take?


Once shipped, orders typically arrive within 3–7 business days depending on your location.

Digital items arrive instantly.

Will I receive tracking information?

Yes—once your physical order ships, you will automatically receive an email with tracking details.

ACCOUNT, ACCESS & SUPPORT

I didn’t receive my digital downloads. What do I do?

Check your spam or promotions folder. If you still don’t see it, email us and we’ll resend your files immediately.


Your downloads can be accessed through your customer account using your order email. We recommend downloading them to your computer or drive for safe keeping and future access.


Email our team anytime—we’re here to support you with your ritual, your products, and your journey.